Quick service restaurant crew member
Code 9411.2
Quick service restaurant crew members prepare, cook and serve food and beverages in a quick service operation.
Essential skills
Skills and competences
- check deliveries on receipt
- execute opening and closing procedures
- clean surfaces
- maintain customer service
- upsell products
- comply with food safety and hygiene
- prepare orders
- prepare ready-made dishes
- greet guests
- take food and beverage orders from customers
- process payments
- use cooking techniques
- use reheating techniques
Transversal competences
- eliminar residuos
- present menus
- maintain personal hygiene standards
- work in a hospitality team
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences