What does a hotel manager do?

Practises the trade to the ad's standard: production, service or maintenance with a focus on quality and safety.

What synonyms does the Chilean market use?

Besides the formal title, ads use forms like director o hotel manager. The dictionary indexes them so search does not fail.

accommodation manager

Code 1411.1

The hotel manager (director o hotel manager) leads hotel operations: occupancy, service, team and site P&L. Use this Job Dictionary profile to hospitality leadership. It includes the dictionary skills map to build the ad and the assessment.

Essential skills

Skills and competences

ensure price competitiveness
create solutions to problems
build business relationships
develop strategies for accessibility
implement marketing strategies
develop inclusive communication material
establecer normas de salud, higiene, seguridad y protección
manage hospitality revenue
implement sales strategies
maintain customer service
ensure infrastructure accessibility
monitor financial accounts
monitor company policy

Transversal competences

create annual marketing budget
manage health and safety standards
manage different departments in a hospitality establishment
handle financial transactions
manage budgets
manage staff

Download the role profile

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What to assess for this role

Assess hotel KPIs, shift leadership and complaints.

See psychometric assessment

Preguntas frecuentes

Lo que más nos preguntan

Common questions about this role when you are hiring or writing the job profile.

What does a hotel manager do?: Practises the trade to the ad's standard: production, service or maintenance with a focus on quality and safety.
What synonyms does the Chilean market use?: Besides the formal title, ads use forms like director o hotel manager. The dictionary indexes them so search does not fail.
What to assess when hiring a hotel manager?: Assess hotel KPIs, shift leadership and complaints.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences