care home worker
Code 3412.4.2
Care home workers provide domiciliary services to vulnerable adults including frail elderly or disabled people who are living with physical impairment or convalescing, following a specific plan to provide day-to-day care to clients. They look after the physical and mental wellbeing of clients by providing them social care. These services could be developed in residential homes, care homes or in the patient's home. In relation to this last case, they aim to improve patients' lives in the community and assure patients can live safely and independently in their own home.
Essential skills
Knowledge
- social sciences
- legal requirements in the social sector
- social justice
- older adults' needs
- company policies
- customer service
Skills and competences
- Atender a pacientes con enfermedades o problemas de salud
- advocate for social service users
- comply with legislation in social services
- apply quality standards in social services
- apply socially just working principles
- apply problem solving in social service
- apply holistic approach within social services
- accept own accountability
- support service users in developing skills
- support social service users in skills management
- assist social service users in formulating complaints
- support social service users with specific communication needs
- support harmed social service users
- support social service users' positiveness
- support service users to use technological aids
- assist social service users with physical disabilities
- support social service users to live at home
- communicate with social service users
- communicate professionally with colleagues in other fields
- contribute to protecting individuals from harm
- meet standards of practice in social services
- build helping relationship with social service users
- evaluate older adults' ability to take care of themselves
- assess social service users' situation
- manage social crisis
- involve service users and carers in care planning
- undertake risk assessment of social service users
- maintain records of work with service users
- maintain the trust of service users
- apply person-centred care
- listen actively
- prevent social problems
- promote social change
- promote inclusion
- encourage social service users to preserve their independence in their daily activities
- conduct interview in social service
- review social service plan
- follow health and safety precautions in social care practices
- monitor service users' health
- apply decision making within social work
- work within communities
Transversal competences
- apply organisational techniques
- assist individuals with disabilities in community activities
- demonstrate leadership in social service cases
- refer service users to community resources
- manage stress in the work place
- report on social development
- maintain privacy of service users
- deliver social services in diverse cultural communities
- promote service users' rights
- provide social counselling
- protect vulnerable social service users
- undertake continuous professional development in social work
- relate empathetically
- adhere to organisational guidelines
- tolerate stress
- work in a multicultural environment in health care
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences