social work assistant
Code 3412.5
Social work assistants are practice-based professionals who promote social change and development, social cohesion, and the empowerment and liberation of people. Social work assistants assist guiding staff, helping clients to use services to claim benefits, access community resources, find jobs and training, obtain legal advice or deal with other local authority departments. They assist and work together with social workers.
Essential skills
Skills and competences
- apply quality standards in social services
- apply problem solving in social service
- communicate with social service users
- communicate professionally with colleagues in other fields
- contribute to protecting individuals from harm
- meet standards of practice in social services
- build helping relationship with social service users
- assess social service users' situation
- manage social crisis
- maintain records of work with service users
- apply person-centred care
- listen actively
- prevent social problems
- review social service plan
- follow health and safety precautions in social care practices
Transversal competences
- manage ethical issues within social services
- plan social service process
- provide support to social services users
- deliver social services in diverse cultural communities
- promote service users' rights
- provide social counselling
- protect vulnerable social service users
- relate empathetically
- work in a multicultural environment in health care
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences