Waiting list coordinator
Code 3252.4
Waiting list coordinators guarantee the day to day management of waiting list time. They plan when operation rooms are available and call patients in to be operated. Waiting list coordinators make sure to optimise the use of resources.
Essential skills
Knowledge
- Métricas y evaluaciones de calidad en atención médica (KPIs)
- health records management
- data protection
- medical terminology
Skills and competences
- Adaptar soluciones tecnológicas a las regulaciones locales de salud
- Aplicar normativas en proyectos de salud
- Asegurar la interoperabilidad entre diferentes sistemas de información de salud
- Asesorar sobre regulaciones de salud
- Comprender consideraciones culturales en atención médica
- Gestionar registros médicos electrónicos
- Interactuar con regulaciones de salud
- communicate by telephone
- answer patients' questions
- identify patients' medical records
- perform resource planning
- monitor waiting list
- use electronic health records management system
Transversal competences
- garantizar la administración adecuada de las citas
- maintain healthcare user data confidentiality
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences