trolley bus driver

Code 8331.1.1

Trolley bus drivers operate trolley buses or guided buses, take fares, and look after passengers.

Essential skills

Knowledge

  • Tipo de vehículo terrestre
  • transport topography
  • electrical operation of trolley buses
  • road traffic laws
  • mechanics of trolley buses
  • health and safety measures in transportation
  • passenger transport regulations

Skills and competences

  • apply conflict management
  • assist disable passengers
  • help to control passenger behaviour during emergency situations
  • focus on passengers
  • communicate with customers
  • communicate clearly with passengers
  • drive in urban areas
  • use communication equipment
  • ensure vehicle operability
  • ensure vehicles are equipped with accessibility equipment
  • operate GPS systems
  • perform defensive driving
  • comply with policies for trolley bus driving
  • use different communication channels

Transversal competences

  • adhere to transportation work schedule
  • provide information to passengers
  • interpret traffic signals
  • clean road vehicles
  • maintain concentration for long periods
  • stay alert
  • keep time accurately
  • perform services in a flexible manner
  • provide first aid
  • tolerate stress
  • tolerate sitting for long periods

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

See psychometric assessment

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences