tram driver

Code 8331.2

Tram drivers operate trams, take fares, and look after passengers.

Essential skills

Knowledge

  • Tipo de vehículo terrestre
  • transport topography
  • road traffic laws
  • mechanical composition of trams
  • health and safety measures in transportation
  • apply tramway regulations
  • passenger transport regulations
  • types of trams

Skills and competences

  • apply conflict management
  • assist disable passengers
  • help to control passenger behaviour during emergency situations
  • focus on passengers
  • communicate with customers
  • communicate clearly with passengers
  • drive in urban areas
  • drive trams
  • use communication equipment
  • ensure vehicle operability
  • ensure vehicles are equipped with accessibility equipment
  • operate tram controls
  • perform defensive driving
  • perform tram equipment checks
  • use different communication channels

Transversal competences

  • adhere to transportation work schedule
  • provide information to passengers
  • interpret tramway traffic signs
  • interpret traffic light signals used in tramway infrastructure
  • clean road vehicles
  • maintain concentration for long periods
  • stay alert
  • keep time accurately
  • perform services in a flexible manner
  • provide first aid
  • tolerate stress
  • tolerate sitting for long periods

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

See psychometric assessment

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences