Insurance collector
Code 4214.2
Insurance collectors collect payment for an overdue insurance bill. They specialise in all areas of insurance such as medical, life, car, travel, etc and recurrently contact individuals to offer payment assistance or to facilitate payment plans according to individual's financial situation.
Essential skills
Knowledge
- insurance law
- credit card payments
- debt systems
- types of insurance
- debt collection techniques
Skills and competences
- create cooperation modalities
- identify clients' needs
- perform debt investigation
- maintain client debt records
- obtain financial information
- provide support in financial calculation
Transversal competences
- analyse financial risk
- handle financial transactions
- maintain records of financial transactions
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences