Membership administrator

Code 4110.1.1

Membership administrators ensure an effective membership administration, documentation and communication. They support the membership sales process, the current membership enquiries and the renewal processes.

Essential skills

Knowledge

  • sales strategies
  • customer service

Skills and competences

  • administrar
  • complete membership administration
  • develop professional network
  • manage membership database
  • provide membership service
  • manage members
  • perform office routine activities
  • recruit members
  • use communication techniques

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences