social worker
Code 2635.3
The social worker (trabajadora social) supports people and families in vulnerability: social assessment, networks and plan follow-up. Use this Job Dictionary profile to profile the social role in health, education, company or municipalities.
Essential skills
Knowledge
- social sciences
- legal requirements in the social sector
- social justice
- company policies
- social work theory
Skills and competences
- advocate for social service users
- apply case management
- apply quality standards in social services
- apply socially just working principles
- apply problem solving in social service
- apply holistic approach within social services
- accept own accountability
- communicate with social service users
- communicate professionally with colleagues in other fields
- contribute to protecting individuals from harm
- cooperate at inter-professional level
- meet standards of practice in social services
- refer social service users
- develop professional network
- develop professional identity in social work
- apply anti-oppressive practices
- build helping relationship with social service users
- assess social service users' situation
- make legislation transparent for users of social services
- manage social crisis
- empower social service users
- apply crisis intervention
- involve service users and carers in care planning
- maintain records of work with service users
- negotiate with social service stakeholders
- negotiate with social service users
- apply person-centred care
- listen actively
- prevent social problems
- promote social change
- promote inclusion
- conduct interview in social service
- review social service plan
- follow health and safety precautions in social care practices
- have computer literacy
- consider social impact of actions on service users
- apply decision making within social work
- work within communities
Transversal competences
- Educar a pacientes y comunidades sobre hábitos saludables
- address problems critically
- manage ethical issues within social services
- apply organisational techniques
- demonstrate leadership in social service cases
- manage stress in the work place
- report on social development
- organise social work packages
- plan social service process
- provide support to social services users
- deliver social services in diverse cultural communities
- promote service users' rights
- provide social counselling
- protect vulnerable social service users
- undertake continuous professional development in social work
- relate empathetically
- adhere to organisational guidelines
- tolerate stress
- work in a multicultural environment in health care
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What to assess for this role
Assess empathy with boundaries, documentation and cross-sector work.
See psychometric assessmentLo que más nos preguntan
Common questions about this role when you are hiring or writing the job profile.
- What does a social worker do?
- Assesses social situation, guides to benefits/networks and ethically follows the case.
- What about in a company?
- Supports wellbeing, workplace conflict and referrals; does not replace HR or clinical psychology.
- What to measure when hiring?
- Complex-case handling and confidentiality compliance.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences