Office equipment repair technician
Code 7421.5
Office equipment repair technicians provide services to businesses related to installing, maintaining and repairing new or existing equipment such as printers, scanners and modems, on the clients' premises. They keep records of performed services and return equipment to a repair centre if needed.
Essential skills
Knowledge
- electronics
Skills and competences
- apply company policies
- set up office equipment
- create solutions to problems
- maintain records of maintenance interventions
- maintain equipment
- maintain customer service
- provide customer follow-up services
- provide customer information related to repairs
- perform maintenance on installed equipment
- perform minor repairs to equipment
- replace defect components
- repair electronic components
- repair equipment on site
- perform test run
- use diagnostic tools for electronic repairs
- use repair manuals
Transversal competences
- instruct clients on the usage of office equipment
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences