ICT technician

Code 3512.4

ICT technicians install, maintain, repair and operate information systems and any ICT related equipment (laptops, desktops, servers, tablets, smart phones, communications equipment, printers and any piece of computer related peripheral networks), and any type of software (drivers, operating systems, applications).

Essential skills

Knowledge

  • Sistemas de información hospitalaria (HIS)
  • procurement of ICT network equipment
  • ICT network routing
  • ICT networking hardware
  • ICT network cable limitations
  • distributed directory information services
  • attack vectors

Skills and competences

  • Resolver problemas de compatibilidad de datos en sistemas interconectados
  • administer ICT system
  • define firewall rules
  • perform ICT troubleshooting
  • perform backups
  • keep up to date on product knowledge
  • operate private branch exchange
  • manage email hosting service
  • implement ICT recovery system
  • implement anti-virus software
  • implement a virtual private network
  • maintain ICT server
  • maintain ICT system
  • repair ICT devices
  • use repair manuals

Transversal competences

  • use precision tools

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

See psychometric assessment

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences