Casino pit boss

Code 4212.4.1

Casino pit bosses support the management team and are able to manage, inspect and deal with all gaming activities. They supervise the gaming floor operation, and are accountable for influencing the spend and income per head to achieve the required margin whilst ensuring that the highest standards of efficiency, security and signature service standards are achieved in accordance with all company procedures and current legislation.

Essential skills

Knowledge

  • casino policies
  • casino game rules

Skills and competences

  • follow ethical code of conduct of gambling
  • follow safety precautions in a gaming room
  • remove cheating players
  • ensure compliance with gaming laws
  • carry out active selling
  • supervise casino staff
  • sell gaming activities in casino

Transversal competences

  • manage staff

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences