Kennel supervisor

Code 5164.8

Kennel supervisors monitor the daily operations of the kennel under their supervision. They ensure that the pets kept in kennels are being properly handled and cared for. Kennel supervisors supervise the working staff and maintain contact with the owners of the pets while they drop off or pick up the pets.

Essential skills

Knowledge

  • animal nutrition
  • anatomy of animals
  • animal behaviour
  • physiology of animals
  • animal welfare legislation

Skills and competences

  • advise customers on appropriate pet care
  • communicate with customers
  • recruit employees
  • control animal movement
  • order supplies
  • maintain customer service
  • follow written instructions
  • follow verbal instructions
  • supervise work
  • work with veterinarians
  • monitor the welfare of animals

Transversal competences

  • assess animal behaviour
  • manage schedule of tasks
  • manage staff
  • instruct on animal care
  • protect health and safety when handling animals

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences