facilities manager

Code 1219.1.1

Facilities managers perform strategic planning as well as routine operational planning related to buildings' administration and maintenance. They control and manage health and safety procedures, supervise the work of contractors, plan and handle buildings maintenance operations and fire safety and security issues, oversee buildings' cleaning activities and utilities infrastructure and are in charge of space management.

Essential skills

Knowledge

  • facilities management in the organisation
  • electrical power safety regulations
  • fire safety regulations
  • corporate social responsibility

Skills and competences

  • ensure compliance with noise standards
  • liaise with managers
  • manage logistics
  • plan facilities management policies
  • ensure equipment maintenance
  • ensure equipment availability
  • manage supplies
  • inspect building systems
  • maintain customer service
  • maintain relationship with customers
  • plan buildings maintenance work
  • plan health and safety procedures
  • promote facilities management services
  • perform risk analysis
  • supervise work

Transversal competences

  • establish daily priorities
  • ensure inspections of facilities
  • manage space utilisation
  • manage maintenance operations
  • manage facilities services
  • manage budgets
  • handle customer complaints
  • manage staff
  • strive for company growth
  • carry out energy management of facilities
  • follow company standards
  • inspect contracts for related grounds maintenance work
  • oversee the facilities services budget
  • supervise daily information operations

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences