Toilet attendant
Code 9112.5
Toilet attendants clean and maintain toilet facilities in accordance with company standards and policies. They use cleaning equipment to clean mirrors, floors, toilets and sinks. They perform the cleaning activities before, during and after operational service hours. Toilet attendants refill the facility with supplies as needed and maintain records of their daily operations.
Essential skills
Knowledge
- personal protective equipment
- cleaning industry health and safety measures
Skills and competences
- manage routine waste
- clean toilet facilities
- clean glass surfaces
- maintain inventory of cleaning supplies
- maintain customer service
- complete report sheets of activity
- restock toilet facilities' supplies
Transversal competences
- inform on toilet facilities malfunctions
- maintain cleaning equipment
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences