Cabin crew instructor

Code 2320.1.8

Cabin crew instructors teach trainees all the matters regarding the operations in aircraft cabins. They teach, depending on the type of airplane, the operation carried out in the aircraft, the pre and post flight checks, the safety procedures, the service equipment, and client service procedures and formalities.

Essential skills

Knowledge

  • common aviation safety regulations
  • pedagogy
  • pre-flight procedures for IFR flights

Skills and competences

  • apply technical communication skills
  • communicate with customers
  • give instructions to staff
  • teach air cabin crew procedures
  • evaluate education programmes
  • examinar a los estudiantes y alumnos en prácticas
  • prepare examinations for vocational courses
  • write work-related reports
  • assist students in their learning
  • perform routine flight operations checks
  • satisfy customers
  • use different communication channels

Transversal competences

  • analyse work-related written reports
  • teach customer service techniques

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

See psychometric assessment

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences