Cloak room attendant
Code 9629.4
Cloak room attendants ensure that clients' coats and bags are safely deposited within the cloak room. They interact with clients to receive their articles, exchange tickets for their corresponding items, and return them to their owners. They might assist with requests and complaints.
Essential skills
Skills and competences
- allocate numbers to clients' belongings
- communicate with customers
- manage lost and found articles
- maintain customer service
- maintain cleanliness in the cloak room
- tend to clients' personal items
- greet guests
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What to assess for this role
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences