Elderly home manager

Code 1343.1

Elderly home managers oversee, plan, organise and evaluate the provision of elderly care services for people who are in need of these services due to the effects of ageing. They manage the elderly care home and supervise the activities of the staff.

Essential skills

Knowledge

  • Comunicación efectiva de las decisiones a pacientes y familias
  • social sciences
  • legal requirements in the social sector
  • personnel management
  • financial management
  • social justice
  • company policies
  • organisational policies
  • budgetary principles
  • psychology
  • customer service

Skills and competences

  • Gestionar proyectos en un entorno de salud
  • advocate for others
  • advocate for social service users
  • comply with legislation in social services
  • analyse community needs
  • apply quality standards in social services
  • apply socially just working principles
  • apply holistic approach within social services
  • communicate with social service users
  • communicate professionally with colleagues in other fields
  • cooperate at inter-professional level
  • coordinate care
  • build business relationships
  • implement marketing strategies
  • perform public relations
  • set organisational policies
  • build helping relationship with social service users
  • evaluate social work program's impact
  • evaluate staff performance in social work
  • manage fundraising activities
  • manage government funding
  • manage budgets for social services programs
  • manage social crisis
  • maintain records of work with service users
  • prevent social problems
  • promote social change
  • promote social awareness
  • carry out social work research
  • perform risk analysis
  • represent the organisation
  • review social service plan
  • follow health and safety precautions in social care practices
  • monitor regulations in social services
  • consider economic criteria in decision making
  • apply decision making within social work
  • work within communities
  • use person-centred planning

Transversal competences

  • address problems critically
  • manage ethical issues within social services
  • liaise with colleagues
  • demonstrate leadership in social service cases
  • show intercultural awareness
  • establish daily priorities
  • manage health and safety standards
  • gestionar personal
  • manage budgets
  • manage staff
  • report on social development
  • organise operations of residential care services
  • deliver social services in diverse cultural communities
  • business management principles
  • provide safeguarding to individuals
  • undertake continuous professional development in social work
  • relate empathetically
  • adhere to organisational guidelines
  • influence policy makers on social service issues
  • work in a multicultural environment in health care

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences