road operations manager

Code 1324.3.1.4

Road operations managers oversee day-to-day road transportation processes, managing processes, and strive to meet customer expectations.

Essential skills

Knowledge

  • project management
  • road transport legislation
  • road traffic laws
  • passenger transport regulations
  • city road network
  • national road network

Skills and competences

  • analyse road traffic patterns
  • apply road transport environmental measures
  • assign vehicles in accordance with requirements
  • focus on service
  • liaise with transportation companies
  • coordinate road haulage operations
  • develop efficiency plans for logistics operations
  • manage the customer experience
  • manage computer-based transport operation control systems
  • plan road fleet maintenance
  • implement efficiency plans for logistics operations
  • promote the use of sustainable transport
  • make independent operating decisions
  • use different communication channels

Transversal competences

  • analyse transportation costs
  • analyse reports provided by passengers
  • coordinate transport staff training
  • coordinate transport fleet
  • set transport targets
  • plan vehicle replacement

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What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

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Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences