Office manager
Code 3341.7
Office managers oversee the administrative work that clerical workers are commissioned to perform in various types of organisations or associations. They perform micromanagement and maintain a close view of administrative processes such as such as controlling correspondence, designing filing systems, reviewing and approving supply requisitions, assigning and monitoring clerical functions. They report to managers within the same department or to general managers in companies, depending on their size.
Essential skills
Knowledge
- cost management
- office software
Skills and competences
- Elaborar un informe financiero
- Trabajar en equipos interdisciplinarios
- implement corporate governance
- give instructions to staff
- manage needs for stationery items
- manage office appliance requirements
- manage office facility systems
- manage administrative systems
- identificar acciones de mejora
- write work-related reports
- perform clerical duties
- use different communication channels
Transversal competences
- analyse staff capacity
- create a work atmosphere of continuous improvement
- manage staff
- use office systems
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences