Technical communicator
Code 2641.4.4
Technical communicators prepare clear, concise and professional communication from product developers to users of the products such as online help, user manuals, white papers, specifications and industrial videos. For this, they analyse products, legal requirements, markets, customers and users. They develop information and media concepts, standards, structures and software tool support. They plan the content creation and media production processes, develop written, graphical, video or other contents, generate media output, release their information products and receive feedback from the users.
Essential skills
Knowledge
- product usage risks analysis
- ICT software specifications
- publishing strategy
- content development processes
- cognitive psychology
- multimedia systems
- documentation types
- visual presentation techniques
Skills and competences
- apply ICT terminology
- develop ICT safety information
- develop documentation in accordance with legal requirements
- manage content metadata
- identify ICT user needs
- integrate content into output media
- interpret technical texts
- provide written content
- proporcionar documentación técnica
- compile content
- gather technical information
- apply tools for content development
Transversal competences
- structure information
- conduct content quality assurance
- manage information sources
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What to assess for this role
Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.
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Sources
This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences