Obrii Consulting
Obrii App

Emergency medical dispatcher

Code 4223.1.1

Emergency medical dispatchers respond to urgent calls made to the control center, take information about the emergency situation, the address and other details and dispatch the nearest ambulance or paramedic helicopter.

Essential skills

Knowledge

  • medical dispatch
  • local geography

Skills and competences

  • comply with legislation related to health care
  • comply with quality standards related to healthcare practice
  • dispatch ambulance
  • manage dispatch software systems
  • personnel planning in emergency response
  • listen actively
  • support distressed emergency callers
  • prioritise emergencies
  • log emergency call information electronically
  • answer emergency calls
  • work in multidisciplinary teams related to emergency care
  • communicate verbal instructions
  • operate an emergency communication system

Transversal competences

  • provide advice to emergency callers
  • adhere to organisational guidelines
  • tolerate stress

Download the role profile

We'll send you a profile ready to paste into your job ad: purpose, essential and optional skills, and what to assess. One email, no signup.

What to assess for this role

Technical knowledge can be verified with tests and references. What never shows up on a CV are the transversal competences, and they explain most failed hires. Before closing, it pays to measure them with a standardised battery.

See psychometric assessment

Similar roles

Other roles in the same group, useful when the one you need is not an exact fit.

Need to find this profile?

We source, screen and assess candidates for this kind of role, with a replacement guarantee. Fast process and a flat fee per role, no percentage of the salary.

See headhuntingStart 14-day free trial

In Obrii App the profile becomes a job descriptor, a CV screener and an interview scorecard. Try it free for 14 days, no credit card.

Sources

This service uses the ESCO classification of the European Commission and the Mapha Taxonomy developed by OTIC SOFOFA (CC BY 4.0), in an adapted version. Group codes come from the ILO's ISCO-08. See sources and licences